RebelFone Inc is a telecom company specializing in providing temporary local wireless solution to international travelers to cut down on international roaming fees from your domestic wireless carriers. Travelers can either buy or rent an international cell phone or just buy a local SIM Card to use with their own un-locked phones.

RebelFone services are used by many families, businesses, individuals, groups, schools, colleges and many more who travel abroad.

We offer post paid and pre paid services, all our local country specific sim cards are post paid sim cards. We suggest to use our local country sim cards for better call rates and free incoming calls and where ever we do not have country specific sim or if you are travelling to multiple countries then it is proffered to use our World Pre Paid sim card.

You can recharge your sim by login in to your account. The User name will be your phone number with 44 and password will be the PUK number. If you are not able to login in to your account please call us at 1 800 375 7163 or send us an email at support@rebelfone.com.

RebelFone has alliances with more than 35 mobile network operators world-wide, through the strength of our global relationships we offer most cost effective local Country specific mobile solutions. Our solutions offer an excellent alternative to expensive international roaming charges from your domestic wireless carriers.

RebelFone gives you the flexibility to choose from different solutions that suits you requirement:

For occasional travelers, we suggest our lowest international cell phone rental plan at just ZERO Rental a day, you can also choose this option if you are going abroad for a short trip. Rental includes the purchase of service specific to your destination country.

To frequent travelers, we suggest you buy an international cell phone from us for as low as $39, you can also choose this option if you are traveling for long duration. Package includes the purchase of service specific to your destination country.

If you already have an international cell phone – RebelFone, allows you to use your own cell phone with our service, you can simply purchase only a SIM card specific to your destination country and save even more!

Since our service is post-paid, you are billed for you usage as per the call rates at the end of every month. Call rates are the anytime minute rates that vary from country to country, please check the exact rates by selecting the Country you are traveling too in the drop down above.

Rebelfone has direct alliances with more than 35 mobile networks worldwide, through the strength of our global relationships we provide our clients and partners with best rates available that we have negotiated with different networks keeping in mind the needs of an international traveler.

Buddy Calls are discounted calls to another mobile phone from Rebelfone within the same country that one may frequently call. It may also be referred to calls within your group. The call cost per minute is lowered when you call a Buddy, please check the rate plan if buddy calls are offered in the country you are traveling to.

With Rebelfone service there are no contracts & no minimum commitment required. You may cancel your service at any time by sending the SIM card/Phone back to us.

It is rare that one of our cell phones wouldn't work and extremely rare for a SIM card not to work. We personally test all of our phones prior to sending them out to ensure quality service and no defects. You can double-check this after you receive your cell phone and a SIM card for your overseas trip. Simply charge the phone and then see if it powers on. While you can't use the foreign SIM card here in the U.S. but if your phone powers on (after you have charged it), it should work fine. Less than 1% of all GSM cellular phones are defective and less than 1 in 10,000 SIM cards are defective. If for some reason a phone or SIM card purchased from Rebelfone proves defective, it will be replaced ASAP wherever you are. If you encounter problems while on the road, you will first want to determine if the problem is a network problem or if it is hardware-related. If you can use someone else's GSM phone and reproduce the problem, then you should contact customer service for the local carrier to see if there is a problem with the network. If the problem seems to be with the handset, please contact Rebelfone by phone at 1-800-375-7163 or email us at support@rebelfone.com. Our office hours are daily from 8 AM to 5 PM EST, we will be glad to return the call or email within 48 hrs to save you money while troubleshooting your issue.

TRY THIS - REMOVE THE BATTERY AND SIM CARD AND THEN TURN PHONE BACK ON. IF IT STILL DOES NOT SELECT A WORKING NETWORK YOU WILL THEN NEED TO GO INTO THE MENU AND MANUAL SELECT A NEW NETWORK TO TRY .

We will be sending you your phone number along with the tracking details of the shipment nearer to your departure date.

While on a cruise, your cell phone is likely to work while in port. Your cell phone will not work while at sea unless the cruise ship has installed the technology to support a local cellular network. Check with your cruise line to learn if they have cellular service while at sea and what roaming rates may apply.

You can contact us via email at support@rebelfone.com for any changes to your account.

Yes, you may cancel your order within 5 days of placing the order and provided the order has not been shipped already. In case the order has been shipped, the shipping charges would not be refunded. Additionally, in case of cancellations of equipment / hardware orders, re-stocking fees of $ 15 would be charged.

You can add it during the order process. If your order has been completed already and you received the order summary you will have to place another order for the package. That you are interested about.

You can e-mail the Rebelfone billing department at billing@rebelfone.com or call us toll free at 1-800-375-7163.

Itemized invoices are generated and sent to your email accounts once the chargeable call records have been sent by our International Carrier (Mobile Network Operator) partner and all charges are immediately posted to your pre-authorized credit card. All charges and calls made during the previous month will appear on this invoice, please note billing cycle will vary from Country to Country.

Because our cell phones are contract free, you don't pay anything when you aren't using the cell phone. And because our SIM cards are post-paid, when you do make cell phone calls, you'll be billed only for your actual usage.

When you place your order on-line your credit card will immediately be charged for the SIM card, delivery and any optional hardware you have purchased. After that you will be invoiced within 30 days after your first usage, at this time we will also bill your credit card and email you the usage for the period by cell number.

Your order will be shipped via FedEx or UPS to business or residence. We offer International, overnight, second day or ground service. Any taxes & duties when sending merchandise to other Countries (if any), will be paid by the subscriber at the invoice value. Once your order is shipped we will email you the tracking number and a link to the website to track your shipment.

Saturday delivery is not available at this time, orders placed on Friday for next day delivery will be shipped on Friday if placed before 3.00 pm or on following working day.

We ship all orders received by 3:00 pm EST the same day, at this time we provide Saturday but not on Sunday delivery service. Please see the delivery time below:

• Overnight Delivery : 1 working day
• Second Day : 2 working days
• Ground Service : 3-4 working days
• International Service : 4-5 working days.

Making an International Call: When making an international call you must dial the international Direct Dialling (IDD) prefix first, followed by the country code, area code and the phone number. To dial the IDD on a cell phone you need to dial the + sign.

• Example: To call back to North America, dial: +1 followed by the area Code and phone number
• Example: Calling 408 333 4444 a number in United States, dial + 1 408 333 4444
• Making Local Calls:
• When making a local call (a call within the country you are visiting) dial 0, followed by the area code and the phone number. Example: Calling 44 (0) 208 222 6666 a local number in the UK, dial 0 208 222 6666

How others can call you on our Rebelfone service: People calling you from an international location must dial the required international access code, the country code, and your cellular number. In this case, the 0 is not required.

• Persons calling locally must omit the country code and include the bracketed '0'.
• Example: If you are in France and your number is 33 (0) 6628 555 66 callers dial:
• From North America 011 33 6628 555 66
• From Europe 00 33 6628 555 66
• From within France 0 6628 555 66

Use the tool below to find the number you must use to dial an international call. http://www.countrycodes.com.

Voice mail is already activated on most of the SIMs/Phones. If it´s not the case this can be done by dialling a code on the cell phone, please refer to the quick reference guide sent to you. If it still does not work contact us at: support@rebelfone.com indicating issue and we will help you to set it up.

Using your cellular phone outside of your carrier’s limited service area or home calling area is known as roaming. It is a service made available by RebelFone by which you, as a subscriber, can use your cell phone even when you are in the coverage area of another service provider or another country.

RebelFone does not recommend using our local SIM cards or phone for any particular country outside of the home calling area. The rates we mention are only valid when traveling in the host country. When you leave the host country you are charged roaming rates. Roaming is very expensive and can be as high as $3 - $5 per minute.

You can simply avoid the unnecessary roaming charges

1. By not using our local SIM Cards or phones outside the home calling area
2. All of the SIM Cards & Phones that are shipped out of our facility are tested beforehand, however if you wish to test the service before you depart for your trip please ensure you do not make or receive calls. You can make a quick outbound or inbound call and disconnect before it is answered
3. By not setting up the voice mail while you are still in US. While in roaming, you can be charged for calls diverted to your voice mail also, even if you don’t answer.

You can choose to send the items by USPS or any other postal service. Please emails us the tracking number at: support@rebelfone.com so that we can track the items for you. Once we receive them, we will send you the confirmation email.

You can send the items at the below mentioned address:

RebelFone Fulfillment Centre, 1835 West Orangewood Ave, Suite 200, Orange, CA 92868, USA

Due to the high number of returns we are receiving, it may take longer than normal to close your account. As long as the package containing your items was postmarked for return within the 7 day grace period NO late fees will be applied to your account. You may receive automated email notifications regarding returning your items. We encourage you to track your package to see the status of its delivery. An email will be sent to you confirming the return once your items are processed for return.

All clients must return the items to our return shipping center in the USA only: RebelFone Fulfilment Center, 1835 West Orangewood Ave, Suite 200, Orange, CA 92868, USA.

With RebelFone's Follow Me service you can use your own US mobile number and avoid expensive roaming charges on all calls. You will be assigned a US virtual number, which people in the US can call to reach you abroad without having to place an international call or you may simply forward your existing mobile/landline number to this US virtual number before you depart and all calls will be forwarded to your number abroad.

You should take our follow me service if you like to retain your US mobile, home or office number abroad. Or, if you do not want your contacts in North America to incur long distance charge while reaching you abroad.

You can select RebelFone Follow Me service at the time of your purchase at just $2 a month. You will be charged $0.49 per minute for receiving any calls using this service. If someone calls you directly on your local foreign RebelFone phone number you do not pay anything for the incoming call as long as you are in your home service country, however the person dialling you from US will incur long distance charge. We don't recommend to give the US Virtual Number to all your friends in the US since you will be paying for the incoming calls.

We don't recommend to give the US Virtual Number to all your friends in the US since you will be paying for the incoming calls.

Unfortunately we don´t have all area codes available. We provided you a US Virtual Number with a different area code, which is the closest one to your original choice. Please remember that if you do not wish to use the Follow Me service simply do not give the number out to anybody. Your friends and family can always call you directly on your local foreign RebelFone phone number for which they will pay for an international call. If you do not wish to use your Follow Me Service, simply do not give anyone the number or forward your calls. There is no daily fee to have one.

If you have purchased multiple SIM Cards/Phones through us you will get a different US virtual number for each SIM Card/Phone. You can then forward your US number to your US virtual number accordingly.

Follow Me Service can´t be used for placing calls or sending / receiving texts, it’s a service forwarded to your number abroad only for receiving calls.

We will provide you an itemized call data record of all the calls you have received using Follow Me service.

RebelFone offers two types of SIM card packages: country-specific and multi country travel.

If you are traveling to a single Country you should buy a local SIM card for that Country, which enables you to take advantage of the local rates, low international rates and FREE incoming calls in most countries.

If you are visiting more than one country within Europe you should get a Europe SIM Card, which enables you to take advantage of fixed & low call rates in most of the European countries.

Or, if your itinerary includes multiple countries across different continents you should get a International SIM Card. With this solution you will have great savings on airtime, but will spend a little more for the added flexibility of one SIM card that you can use wherever you travel in any of 200+ countries.

Our SIM Cards will work with any Tri-band or Quad-band GSM cell phone, please ensure that your cell phone meets the following criteria:

GSM Tri-band (GSM 900/1800/1900) or Quad-band (GSM 850/900/1800/1900)

Has an international power adapter

If you have a cell phone with above mentioned specification, you can buy our SIM cards and use it in your own Cell Phone. Or else, you may buy or rent an international cell phone from us at just ZERO Rental a day.

All RebelFone SIM Cards come active for 15 days service length by default, after which, an extension is required to continue service. You can easily purchase an extension at these low rates: For 30 days by paying additional $10 For 90 days by paying additional $25 For 180 days by paying additional $50 For 365 days by paying additional $75.

You can purchase service extensions at the time of your order, or add an extension later by emailing us at: support@rebelfone.com. Please ensure you send the extension request at least 48 hours before your service length is scheduled to expire.

When you buy any SIM card from RebelFone you select the service length. Once the service length of your SIM expires you need to return the SIM card back to avoid any rent. You can also extend the service length of your SIM before it expires if you decide to keep it with you for all you international travel in future.

Every cell phone we sell is quad-band & unlocked, it will work with any GSM SIM card. So you can definitely use it again after your trip.

An authorization is different from a deposit because the funds are not actually taken from the account. Your bank will place a hold of funds against your credit card's available account balance. Once the authorization is released, the funds are then available to be used. Authorizations are automatically released when your credit card is charged after invoicing.

If your SIM card is lost or stolen you must contact Rebelfone immediately, customers are responsible for all calls on the phone until the service is suspended. Contact Rebelfone immediately at 1-800-375-7163 or by email support@rebelfone.com. A $35 lost fee will be applied in addition to your usage.

The SIM (Subscriber Identity Module) card also known as a "smart chip" is basically the "brain" of the phone, providing cellular service as well as many other functions including call log, voice mail and SMS. SIM cards are the size of a credit card but they have a pop-out chip about the size of a postage stamp which fits into all modern GSM phones.

SIM cards typically are credit-card sized cards with a smaller SIM chip almost completely floating within the card and attached on one edge of the chip by some perforated plastic. The chip is approximately the size of a standard postage stamp folded in half, it is usually located underneath the battery inside the phone. Just take the battery out and install the SIM in back of phone look at the shape and slide it in with the gold connectors facing down.

The service starts from the date of your departure. If you need to extend the service length, you may choose to do that before your service expires by sending us an email with your extension period at support@rebelfone.com.

Our rental packages include a wireless phone, a SIM card for the desired home service area of travel, a battery and charger suitable for use in that country or region.

Most cell phones that you would purchase in North America are locked, meaning that you must use the provider's service for receiving or making phones calls. To use them abroad you not only need them to be un-locked but they should to be compatible between the American cell phone system and the GSM system almost universally adopted elsewhere in the world. Although the US and Canada have some GSM service providers like AT&T or T-Mobile now, most cell phone service is of a different type (CDMA/TDMA/iDEN) and a different frequency as well!

Unfortunately, the GSM service in North America is in different frequency bands to the rest of the world - 1900 and sometimes 850 MHz instead of 1800 and 900 MHz used overseas. And there is no way that a 1900MHz phone will work at 1800 MHz (or vice versa). Frustrating, isn't it!

To save you from this frustration we strongly recommend you rent one of our cell phone at just ZERO Rental a day. Renting a cell phone from RebelFone provide reliability, security and the priceless reassurance of always being in touch with friends & family.

At the time of your purchase we request you to enter your departure & return date, based on those dates your rent will be calculated and charged at the time of purchase. RebelFone gives you 7 days buffer time to send the phone back after your return. In case we have not received the phone back within 7 working days of your return, onetime fee of $20 will be charged and $2.00 per day will be charged till the day will receive the phone.

RebelFone gives you 7 days buffer time to send the phone back after your return. In case we have not received the phone back within 7 working days of your return, onetime fee of $20 will be charged and $2.00 per day will be charged till the day will receive the phone.

*Lost, Stolen & Accidental Damage Insurance -

You may have received your items before the requested departure date. We ship in advance when there are several orders on the system to ensure that you will receive your items on time. However, your daily rent will only be calculated from the date you mentioned as your departure date while making the purchase.

A deposit is an actual charge taken from your credit card account. In case you rent a cell phone from RebelFone we hold a $50 refundable deposit. Deposit will be held till the time cell phone is returned and all call records are received and billed to your credit card. When your final RebelFone invoice is produced your credit card will be refunded for the excess credit we hold for you.

Rent is Zero Dollar a day & refundable security deposit is $50 per phone.

*Lost, Stolen & Accidental Damage Insurance -

RebelFone offers two types of cell phone rental: country-specific and multi country travel. If you are traveling to a single country you should rent a local service for that Country, which enables you to take advantage of the local rates, low international rates and FREE incoming calls in most countries.

If you are visiting more than one country within Europe you should rent a cell phone for Europe, which enables you to take advantage of fixed & low call rates in most of the European countries.

Or, if your itinerary includes multiple countries across different continents you should rent a World Cell Phone. With this solution you will have great savings on airtime, but will spend a little more for the added flexibility of one SIM card that you can use wherever you travel in any of 200+ countries.

Our Service is better than the Cell Phone rentals you’re used to, in fact we guarantee our offer is the best deal available on web. If you choose to rent an international cell phone through us, you just pay a daily rent of Zero rental a day. Most of the other rental companies charge weekly or monthly rental, which means you end up paying more than the actual number of days you need the service for.

You may choose to buy our International SIM card for as low as $9.99 to be used with your existing GSM cell phone.