Q. Is my SIM postpaid or prepaid?
Ans: Your SIM card is a prepaid SIM card. Once you are out of airtime credit, it will need to be recharged. Recharge values available are GBP(5, 10, 50, 100).
Q. How do I Recharge?
Ans: Options 1: The UK Prepaid SIM card can be recharged using T Mobile recharge vouchers, available at all departmental stores across United Kingdom including retail outlets like Epay, Payzone or Paypoint. T Mobile offers flexible recharge options ranging as given below:
GBP(5, 10, 50, 100)
Option 2: Alternatively, you can purchase additional credit from Rebelfone by contacting our customer service at (1800-375-7163).
Q. Are There Any Hidden Charges?
Ans: There are no hidden charges with the RebelFone. The only costs associated are the purchase price, your delivery option and then the calls you make when traveling. There are no extra monthly, yearly or minimum usage charges.
Q. What Are the Shipping Charges?
Ans: We provide standard FedEx shipping at $15.00, two day FedEx shipping at
$25.00, next day service at $40.00 and saturday delivery at $75.00. We have other options for shipping which you can get on checkoutpage too.
Q. How do I access and set up Voice Mail on my Rebelfone UK Pre-paid number?
Ans: Your voicemail access short code is 222. To access or set up voicemail please dial 222 from your mobile.
Q. Will sim cards work in blackberry and I phone handsets?
Ans: Yes, this SIM card works with unlocked Blackberry and I Phone.
Q. How do I know when my credit is low?
Ans: Please dial 150 from your phone. The voice guided menu will confirm your current balance and validity.